Question 1

Is There a Minimum Age to Smash?

Accepted Answer

We welcome Smashers of ALL ages! However there are a few conditions to ensure safety:

Aged 17 Years & Younger - MUST have a Responsible Adult (18+) On-Site, and a waiver filled out by a Parent/Guardian/Teacher/Mentor

Aged 12 Years & Younger - MUST have a Responsible Adult (18+) IN the Smash Room with them, and a waiver filled out by a Parent/Guardian/Teacher/Mentor (Supervising Adult DOES NOT count towards room limit of 4 Participants)

While we do not have a Minimum Age Requirement, this activity is recommended for ages 8 and above.

Question 2

How Can I Book?

Accepted Answer

To book one of our Smash Packages, please click on the BOOK NOW above!

We only accept Online Bookings until the day before the requested date. 
For same day booking availability, keep an eye on our Facebook Page, or call us (506) 802 6271*

*Same Day availability is limited - Phone line may not be answered.

Question 3

Is Smashing Safe?

Accepted Answer

We work hard to ensure the safety of everyone involved!

All participants are required to wear protective equipment at all times (Closed Toed Shoes, Goggles, Gloves & Clothing Protection). Staff are on-site to ensure everyone follows our safety protocols & are available in the event of an Emergency.

It is important to listen to the safety briefing and follow all posted rules & regulations.

All Smashes are recorded by Security Cameras with Live Access by Staff. Anyone participating in unsafe behaviour, as deemed by staff, will result in expulsion from the Smash Room, and possible ban from the property.

Question 4

Are You Open for Walk Ins?

Accepted Answer

Generally we do not accept Walk-Ins.

As a safety protocol, our main door stays locked at all times.
We accept Online Bookings until the day before the requested date. 
Same Day Bookings ocassionally available through our Facebook or by TEXTING our phone number.

To check booking availability, visit our BOOK NOW page.

Question 5

What Do I Wear?

Accepted Answer

We require Closed Toed Shoes for every participant - Crocs, Slippers, Sandals & Ugg Style Boots do NOT count as closed toed shoes. All foot wear must be able to withstand physical activity, and provide proper protection from glass, metal, wood scraps & tools/weapons. 
Smash Piece reserves the right to deny participant based upon improper footwear, without refund.

You will be required to wear Safety Glasses & Gloves at all times.

We reccommend wearing comfortable clothing, such as sports attire, jeans, sweaters, etc.
You will be required to wear Coveralls over your existing clothing*

* We strive to provide sizes for EVERYONE - However we may be limited by our supplier. Should you feel uncomfortable at any point with the sizes provided, please speak directly with Manager Kris.

Question 6

Isn't Smashing Items Wasteful?

Accepted Answer

We source most of our items from local Second Hand Stores, Non-Profits & Charities.

All Smashables have been deemed "unsellable" by our partners, and would otherwise been sent to the landfill.

We provide a second life for these broken items, and then try our best to reuse & recycle all of our waste.

You can also donate your old or broken items by visiting our "Donate Your Sh*t" menu below, and receive a coupon code for your contribution.

Question 7

What Can I Break?

Accepted Answer

We provide you with all the items you need to break!

Based upon your selected Package, we will have those items set out for you in the Smash Room.
We have a list of Smashables & Prohibited Items down below.

You CANNOT break: Walls, Doors, Lighting, Fooring or anything labelled "Do Not Break"

Don't worry! You'll still have plenty of stuff to Smash!

All Smashes are recorded by security cameras with live access for staff. Destruction of Property deemed "Do Not Break" by staff, will result in immeadiate explusion and permanent ban from Smash Piece, without refund or rebooking.

Question 8

Can I Bring My Own Items or Weapons?

Accepted Answer

We DO provide an option to bring in your own items to Smash! This can be found in our Packages Section!

You cannot bring in anything on our Prohibited List & a staff member has the right to remove any item they deem unsafe.
Provided this item complies with all local laws, you will get it back at the end of your booking.

You CANNOT bring your own weapons!

Question 9

Can I Reschedule or Get a Refund?

Accepted Answer

All Sales are Final.

We can reschedule bookings, provided 24hr notice is given.

Bookings less than 24hr away, no shows, and bookings terminated for failure to comply to safety policies will not be refunded or rescheduled.

If you are unhappy or have a complaint about your booking - Please email SmashPieceBooking@gmail.com

Question 10

Alcohol and Drug Policy

Accepted Answer

The use of Alcohol & Recreational Substances that impair judgment, coordination or behaviour, is strictly forbidden before and during your booking.

Participants MUST be sober and in full control of their actions to ensure the safety and wellebeing of themselves and others.

Staff reserve the right to refuse anyone, based solely upon their own judgement, if they suspect Alcohol or Substance use, without a refund or rebooking.

Find Us

361 Queen Street

3rd Floor

Fredericton

New Brunswick